After analyzing 30,000+ missed calls across 200+ private practices, here’s what we found:
The average practice loses 42% of all new patient calls
87% of missed callers hang up and never call back
Missed new patients usually call the next practice on Google
New Patient Missed Calls
Hang up & never call
back
Most practices assume voicemail, after-hours services, and AI tools are catching missed calls.
But the truth is:
Fewer than 20% leave a voicemail
AI tools often fail — 55% ask for a real person and hang up
Plus, most practices can’t see which missed calls are new patients.

So, those lost opportunities go unnoticed — and those patients book somewhere else.
missed calls ANALYSED
private practices supported
NEW PATIENTS SAVED
STEP 1
Identify New Patient Calls
Every new patient caller gets identified and prioritized even if they hang up or don't leave a message.
STEP 2
Keep New Patients From Calling Competitors
Within seconds, every new patient caller receives a confirmation text that tells them exactly when to expect a callback — or gives them the option to book online or continue by text.
This keeps the patient connected to your office while giving your team instant visibility into who hasn't booked yet and needs follow-up first.
STEP 3
Save More New Patient Appointments
WhoCalled helps save the new patient opportunities your practice would normally lose — so more missed calls turn into booked appointments.
STEP 1
Identify New Patient Calls
Every new patient caller gets identified and prioritized even if they hang up or don't leave a message.
STEP 2
Keep New Patients From Calling Competitors
Within seconds, every new patient caller receives a confirmation text that tells them exactly when to expect a callback — or gives them the option to book online or continue by text.
This keeps the patient connected to your office while giving your team instant visibility into who hasn't booked yet and needs follow-up first.
STEP 3
Save More New Patient Appointments
WhoCalled helps save the new patient opportunities your practice would normally lose — so more missed calls turn into booked appointments.
Not another AI answering system
Not a booking chat bot
Not a missed-call text responder
A simple safety net that protects missed new patient opportunities when your current system fails
Or a simpler standalone alternative that can replace your current answering system
Fully done-for-you setup — no tech support needed from your team.
How many missed calls were new patients
Which calls had appointment potential
How many after-hours opportunities were lost
How many appointments your current system may be losing
Which missed new patient callers need a priority callback

Dr. Riley's Practice Solutions
Phone: (913) 361-5271
Address: 4400 College Boulevard
Overland Park KS 66211
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