For Private Practice Owners

The Average Private Practice Is Losing 42% Of New Patient Calls

(Even Those Using AI Answering Tools)

After analyzing 30,000+ missed calls across 200+ private practices, here’s what we found:

Incoming Calls
Unknown
09:14 AM
Missed
Unknown
08:45 AM
Missed
Unknown
04:30 PM
Missed
Unknown
02:15 PM
Missed
Unknown
11:05 AM
Missed
Unknown
10:30 AM
Missed
  • The average practice loses 42% of all new patient calls

  • 87% of missed callers hang up and never call back

  • Missed new patients usually call the next practice on Google

Incoming Calls
Unknown
09:14 AM
Missed
Unknown
08:45 AM
Missed
Unknown
04:30 PM
Missed
Unknown
02:15 PM
Missed
Unknown
11:05 AM
Missed
Unknown
10:30 AM
Missed

New Patient Missed Calls

0%

Hang up & never call
back

Your Voicemail Or AI Answering Systems Are Losing New Patients Every Day

Most practices assume voicemail, after-hours services, and AI tools are catching missed calls.

But the truth is:

  • Fewer than 20% leave a voicemail

  • AI tools often fail — 55% ask for a real person and hang up

Plus, most practices can’t see which missed calls are new patients.

So, those lost opportunities go unnoticed — and those patients book somewhere else.

Incoming Calls
Unknown
09:14 AM
Missed
Unknown
08:45 AM
Missed
Unknown
04:30 PM
Missed
Unknown
02:15 PM
Missed
Unknown
11:05 AM
Missed
Unknown
10:30 AM
Missed

Based On Real Practice Data

Built by Dr. Riley to for his own practice

0+
Missed calls analysed
0+
Private practices supported
0+
New patients saved

30,000+

missed calls ANALYSED

200+

private practices supported

76,000+

NEW PATIENTS SAVED

WhoCalled Stops Missed Calls From Becoming Missed Revenue

A simple 3-part system that works alongside your current phone setup

STEP 1

Identify New Patient Calls

Every new patient caller gets identified and prioritized even if they hang up or don't leave a message.

Priority Call Queue Live
New Patient • High Intent
Hung up 2 mins ago
Current Patient
Left voicemail

STEP 2

Keep New Patients From Calling Competitors

Within seconds, every new patient caller receives a confirmation text that tells them exactly when to expect a callback — or gives them the option to book online or continue by text.

This keeps the patient connected to your office while giving your team instant visibility into who hasn't booked yet and needs follow-up first.

Hi! We saw we just missed your call. We are currently helping another patient but will call you right back in 5-10 minutes.
Thank you! I'll wait for your call.

STEP 3

Save More New Patient Appointments

WhoCalled helps save the new patient opportunities your practice would normally lose — so more missed calls turn into booked appointments.

Recovery Dashboard
Estimated Value Recovered
$0 +24%
Missed Calls Saved
0

WhoCalled Stops Missed Calls From Becoming Missed Revenue

A simple 3-part system that works alongside your current phone setup

Priority Call Queue Live
New Patient • High Intent
Hung up 2 mins ago
Current Patient
Left voicemail

STEP 1

Identify New Patient Calls

Every new patient caller gets identified and prioritized even if they hang up or don't leave a message.

Hi! We saw we just missed your call. We are currently helping another patient but will call you right back in 5-10 minutes.
Thank you! I'll wait for your call.

STEP 2

Keep New Patients From Calling Competitors

Within seconds, every new patient caller receives a confirmation text that tells them exactly when to expect a callback — or gives them the option to book online or continue by text.

This keeps the patient connected to your office while giving your team instant visibility into who hasn't booked yet and needs follow-up first.

Recovery Dashboard
Estimated Value Recovered
$0 +24%
Missed Calls Saved
0

STEP 3

Save More New Patient Appointments

WhoCalled helps save the new patient opportunities your practice would normally lose — so more missed calls turn into booked appointments.

See How Many New Patients You're Losing

WhoCalled Works With Your Current Phone Setup

(Or it can be used as a simpler standalone option)

Here is What WhoCalled Is —

And What It Isn’t:

  • Not another AI answering system

  • Not a booking chat bot

  • Not a missed-call text responder

  • A simple safety net that protects missed new patient opportunities when your current system fails

  • Or a simpler standalone alternative that can replace your current answering system

  • Fully done-for-you setup — no tech support needed from your team.

Start Your Audit

Try WhoCalled Free For 7 Days To See Exactly How Many New Patient Calls You're Missing

Setup takes less than 10-minutes. Fully done-for-you — no tech support needed from your team.

What You’ll See In Just 7 Days:

  • How many missed calls were new patients

  • Which calls had appointment potential

  • How many after-hours opportunities were lost

  • How many appointments your current system may be losing

  • Which missed new patient callers need a priority callback

What's The Cost After 7-Days?

Pricing Is based on Call Volume. just one saved new patient often covers the entire cost, Making it an easy decision for practice owners.

Trusted by 200+ private practices • 76,000+ New Patients Saved

Dr. Riley's Practice Solutions


Phone: (913) 361-5271
Address: 4400 College Boulevard
Overland Park KS 66211

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